Frequently Asked Questions

Outsourcing is Smarter

Why is outsourcing better than a full time employed technician?

1. Knowledge Dependency
   Inherent kowledge is dependent on one individual rather than an organisation comprised of a large team. That way if the employed technician leaves or has an accident, you have no support and no course of action ot take, and you lose your intellectual property.
2. Knowledge Loss
   A full time employed technician requires regular training and development to keep their skills up to date and prevent them from leaving. This investment can be expensive. Whats more, without the experience of the challenge of multiple sites and  team members, the employed technician's knowledge and skills stagnate. Often an employed network technician becomes a network manager or IT manager who ends up employing a range of consultants an outsourced technicians to perform the role they were employed to fulfil in the first place. This is very expensive.
3. Lack of Flexibility
   Outsourcing Managed Services allows for backfill in respect to sick leave, holidays etc. Having an employed technician dont have backfill options unless you hire a second IT technician or temporarily outsource a technician. Employing a second technician increases costs and requires training and induction, while bringing in an unfamiliar outsourced organisation requires a long knowledge transfer period or process for it to be an effective solution in the short term.
4. Expanding costs
   There is an inherent cost in employing someone, with HR management and ongoing training. Not to mention provision of resources like computers, research and development (tinkering with toys), superannuation, extra consultants to fill the expanding knowledge gap, extra costs incurred through projects that are not  best of breed or tested.
5. Efficiency
   A full time employed technician will take their time to complete a task, partially because they have plenty of spare time and need to fill their week, partially because they are distracted while watching the job websites and partially because management is not skilled in managing an IT department, so they have no performance measures to stack up to. It is proven that a Trinity Digital Senior Engineer can do a weeks work of a full time employed technician in one day. Imagine how much that can save you.

To book a free strategic consultation,
call (03) 9653-9017 and speak to our sales department now.

Trinity VoIP

How does TrinityVOIP work?

Instead of using a fixed wire setup like a regular telephone, Voice over IP works over your broadband connection.

As long as you have a broadband connection, you can connect from anywhere using either a software phone and headset on your PC, a VoIP phone, or by using your old phone plugged into a router. Its that simple.

The best thing is that your monthly fee starts at only $15.00 per month and calls are charged at 10c each to any landline in Australia. That is a big discount over the big telecommunications providers like Telstra and Optus.

TrinityVOIP is ready to go for any organisation. With 6 years of product development, we have VoIP systems ranging from 4 handsets to 55 handsets installed throughout Melbourne.

TrinityVOIP is exceptionally cost effective for a business with multiple incoming lines and a PABX system. Imagine how much you can save on your monthly phone bills by converting your lines over to VoIP.

PLEASE CALL US FOR YOUR FREE COST BENEFIT ANALYSIS

so you can make an informed choice, with clear facts on how much you will save by switching to a VoIP system.

• Call quality is exceptional
• You receive voicemail direct to your email
• You get all the benfits of a regular phone system, but with added flexibility
• No contracts!
• Massive savings on line rental, and every call.
• We have created phone systems with up to 160 handsets.

Ask us how we can slash the cost of your monthly phone bill, (03) 9653-9017

Trinity Digital Web Hosting

Design, Programming, Hosting, ISP

Your web experts

An all in one solution that you can afford... How does TrinityWEB work?
TrinityWEB offers you these things...

• Website design & programming
• Website & email hosting including SPAM and virus filtering
• Domain name registration

Call us on
(03) 9653-9017 for more information.

Not for profit Domains $30
.org.au | .org

Web Development

Web Applications custom designed to your needs!